1. Introduction
This privacy policy describes how Senegalib’ Tours, hereinafter referred to as «the Agency», collects, uses and protects the personal data of website users:
senegal-lib-tour.sn
Protecting your privacy and respecting your personal data are important to us.
2. Data controller
The data controller is :
Senegalib’ Tours
Address: 1 Rue Khalifa Ababacar Sy, Saint-Louis
Email : contact@senegalibtours.com
Telephone: +221 33 961 01 03
3. Personal data collected
When using the site, and in particular via the contact or reservation forms, we may collect the following data:
- First and last name
- E-mail address
- Phone number
- Country of residence
- Number of participants
- Preferred travel dates
- Information about the holiday or excursions requested
- All information transmitted voluntarily via free fields
Some technical data may also be collected automatically:
- IP address
- Browser type
- Viewed pages
- Cookies and navigation data
4. Purpose of collection
Personal data is collected in order to :
- Respond to requests for contact or quotes
- Manage reservations for excursions and tours
- Communicate with customers before, during and after their stay
- Improve the website and user experience
- Comply with legal and administrative obligations
5. Legal basis for processing
Data processing is based on :
- the consent of the user when sending a form ;
- l’execution of pre-contractual measures or a travel contract; ;
- visit legal obligations applicable to the Agency.
6. Recipients of data
Personal data is intended solely for :
- to the Senegalib’ Tours ;
- service providers required to organize the trip (guides, transporters, accommodation) when necessary; ;
- the technical service providers who host and maintain the site.
No personal data is sold or transferred to third parties for commercial purposes.
7. Shelf life
Data are stored :
- for the time required to process the application or stay ;
- to 3 years after the last contact for commercial requests ;
- in compliance with legal requirements for accounting and administrative documents.
8. Data security
The Agency implements appropriate technical and organizational measures to protect personal data against :
- unauthorized access,
- loss,
- disclosure,
- alteration.
9. Cookies
The site may use cookies to :
- ensure the smooth running of the site; ;
- analyze traffic ;
- improve the user experience.
Users can configure their browsers to refuse all or some cookies.
10. User rights
In accordance with applicable data protection regulations (in particular the RGPD for European users), you have the following rights:
- right of access ;
- right of rectification ;
- right to erasure ;
- right of objection ;
- right to restrict processing ;
- right to data portability.
To exercise these rights, please contact :
📧 contact@senegalibtours.com
An answer will be given within 30 days.
11. International data transfer
Data may be processed in Senegal or in any country where the Agency's technical service providers are located.
The Agency ensures that these transfers respect an adequate level of protection for personal data.
12. Policy modification
This privacy policy may be modified at any time to reflect legal or technical developments.
The applicable version is the one published on the site on the consultation date.
13. Contact
For all questions relating to the protection of personal data:
Séne2galib’ Tours
Email : contact@senegalibtours.com
Telephone: +221 33 961 01 03